The protection of your privacy when using our websites is important to us. The information provided by you as part of our website information is processed
and used by us to process your request and not for other purposes. Of course, your details will not be passed to any third parties under any circumstances.
Please see the following information:
Collection, processing and use of personal data
Personal data is only collected when you provide it to us. As part of the personalised services your registration data is processed, subject to your consent for
the purpose of a need-based query processing. For the correct execution of your inquiry or your application and for any necessary inquiries, we need some
mandatory information about yourself as well as contact details. This relates to the contact form.
Anonymous data collection and usage profiles
You can visit our website without telling us who you are. We know only the name of your Internet service provider (eg BT, Orange ...), and the website from
which you visited us and the web pages you visit on our site. This information is only used for statistical purposes. You remain completely anonymous as an
individual user. We do not explicitly create personalized user profiles. If you use our website, this movement is detected exclusively in anonymous form, ie,
there is no comeback on you.
Data processing outside of the United Kingdom
There will be no exporting or use of any data to countries outside the European Economic Area, with the exception of the use of external service providers
(eg Facebook, Addthis, Tawk).
You can calculate by entering an address, the route to our company. The data is sent to the service provider Google Maps and calculated there. We have no
insight into the specified address data.
Widerrufsrecht zur Datennutzung
Sie haben jederzeit das Recht, Widerspruch gegen die Nutzung Ihrer Daten einzulegen. Bitte setzen Sie sich mit uns in Verbindung, um das Ändern oder
das Löschen Ihrer Daten zu veranlassen.
For your information, please see our pages does contain links to third party sites. Where this is not obvious, we point out that it is an external link. We have
This website contains "Addthis" plugins, which allows you to set bookmarks or the sharing interesting website content. When using "Addthis" it depends on
the use of the cookies. The generated data (eg time of use or browser language) is transmitted to the Add This LLC in the US and processed there. For more
information on data processing by Add This LLC and maintained by the Add This LLC Privacy see www.addthis.com/privacy. This website contains
information on the nature of the processed data and its use. Processing of the data affected by us does not occur. With use of the "Addthis" field you agree
and consent to the data processing by Add This LLC, as shown on the website www.addthis.com extent. You can object to the use of your data at any time
by using an „opt-out Cookies“. More detailed information is avaibile from the above website of the Add This LLC.
This website uses Piwik, an open source software for statistical analysis of visitor traffic. Piwik uses "Cookies ", text files ,that are stored on your computer, to
help analyze how users use the website. The information generated by the cookie about your use of this website are then stored on the provider's server in
settings on your browser; however, we point out that you may not be able to use all features of this website in this mode.
To optimize this website and customer care, we use a so-called live support chat software from Tawk. This service runs on their servers and is only linked to
Further information and contacts
If you have any questions about this Policy, please contact the management team.
The contact address can be found on our page or simply use the Customer Service Portal.
Your privacy is important to us
Pellet Biomass Boilers - Made in Germany
Call our Experts: +44 (0)1672 / 50 20 20
© 2015 - SOLARvent Biomasse-Heizsysteme GmbH Braunschweiger Str. 10 37581 Bad Gandersheim Tel. +49 (0) 53 82 / 70 42 55 0
© 2017 - Optimum Heat Southern Ltd. 23 Wessex Park, Bancombe Road Trading Estate, Somerton TA11 6SB Tel. +44 (0) 1672 50 20 20